Highly Trained Restoration Specialists

Each of our technicians, office staff, marketing personnel, etc. have participated in our training program which consists of 40+ hours of job-specific training. We commit our staff to high levels of training and expertise so that we can call ourselves true experts in the restoration industry. Our crew is trained in water damage restoration, fire damage restoration, and mold damage restoration with IICRC certifications and qualifications. Our team is familiar with the homes in Los Angeles, CA and are prepared to handle any size water damage, fire damage, or mold damage in any home type! Each technician has an additional 160+ hours of on-site training to ensure that our staff is respectful, accommodating, and professional at every point in the restoration process. With our IICRC background, training from our corporate office, and network of connections to local training franchises, we are confident in our ability to provide water, fire, and mold damage restoration services!

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Park La Brea offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)